Privacy Policy
Effective Date: March 26, 2026
Throughout this policy, references to "RevGem" shall refer to RevGem LLC.
RevGem ("RevGem," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide when using our website, submitting a parcel, communicating with us, or utilizing our services.
By using our website or services, you consent to the practices described in this Privacy Policy.
Information We Collect
We may collect information you voluntarily provide, including:
Name
Business name
Phone number
Email address
Mailing or shipping address
Photos, descriptions, and details of gemstones or parcels
Information submitted through online forms
Information provided by email, phone, text message, or other communications
We may also collect certain technical information automatically, including:
IP address
Browser type
Device information
Website usage and analytics data
How We Use Your Information
We may use your information to:
Evaluate submitted gemstones and parcels
Communicate regarding submissions, offers, and transactions
Provide customer support
Generate shipping labels and process shipments
Issue payments
Improve our website and services
Prevent fraud and verify ownership
Comply with legal obligations
Information Sharing
RevGem does not sell, rent, or trade your personal information.
We may share information with trusted third parties when necessary to operate our business, including:
Shipping carriers and logistics providers
Payment processors
Website hosting providers
Customer relationship management (CRM) platforms
Technology and communication service providers
Government agencies or legal authorities when required by law
These parties receive only the information reasonably necessary to perform their services.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your information.
However, no method of electronic transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
Data Retention
We may retain information submitted to RevGem for business, accounting, tax, legal, fraud prevention, and customer service purposes.
Information may be retained even after a transaction has concluded when reasonably necessary for legitimate business purposes.
Cookies and Analytics
Our website may use cookies, analytics tools, and similar technologies to:
Improve website performance
Analyze visitor activity
Enhance user experience
Measure marketing effectiveness
You may disable cookies through your browser settings, although certain website features may not function properly.
Third-Party Services
Our website may contain links to third-party websites or services. RevGem is not responsible for the privacy practices or content of third-party websites.
We encourage users to review the privacy policies of any third-party sites they visit.
Your Rights
Subject to applicable laws, you may request to:
Access your personal information
Correct inaccurate information
Delete certain information
Withdraw consent for future communications
To exercise these rights, contact us using the information below.
Children's Privacy
RevGem's services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
RevGem may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Continued use of our website or services after changes are posted constitutes acceptance of the updated Privacy Policy.
Contact Us
RevGem
(866) 316-6878
joah@revgem.com
RevGem.com